Lesley Miller

Do You Think Your EAP is Useless?

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Aug 14, 2017

Guess what? It is useless if no one uses it. All too often employers invest in an Employee Assistance Program (EAP) that does nothing but collect dust. In many cases, a lack of program promotion is to blame. However, program perception is often the real culprit. Many employees avoid an EAP that is viewed as nothing more than a […]

EAP, Insights

Why Your Health Insurance Carrier Should Not Provide Your Employee Assistance Program

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Aug 2, 2017

By 2020, the Substance Abuse and Mental Health Services Administration (SAMHSA) predicts mental health and substance abuse disorders will surpass all physical disease as the leading cause of disability worldwide. With this ever-increasing focus on mental health, employers are turning to cost-effective solutions like Employee Assistance Programs (EAPs) to help manage issues ranging from employee […]

EAP, Insights

Three Common EAP Purchasing Mistakes and How to Avoid Them

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May 2, 2017

EAPs are getting a lot of attention these days. As employee well-being and workplace engagement have become top-of-mind for business leaders, EAPs have been increasingly recognized as an affordable way to offer effective, real-world solutions. However, buyers face a sea of options and it can be tough to distinguish the average from the awesome. To […]

EAP, Insights

4 Ways to Improve Unhealthy Rivalries in the Workplace

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Apr 12, 2017

When most people think of a workplace rivalry, they think of competition. Competition is a natural and inevitable force within a growing and thriving workplace. Employees compete for recognition and promotions. Your sales team competes for new business. Even some wellness programs promote rivalry in the form of challenges and incentives. In many cases, workplace […]

EAP, Employee Engagement, Workforce Management, Workplace Culture

What If Mr. (or Ms.) Negativity Is Your Boss?

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Mar 22, 2017

First, remember the boss is human, too. The stress of life and work can creep up on them, just like the rest of us. If the negativity hasn’t already been brought to their attention via an upward or company-wide review, it should be addressed as quickly as possible for the good of the team. Depending on your […]

Insights, Workplace Culture

What to Do About Mr. Negativity

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Mar 17, 2017

Every organization has a Mr. (or Ms.) Negativity. Symptoms can include sour facial expressions, eye-rolling, a pessimistic outlook, cynical commentary, disruptive office gossip, unexplained absenteeism and poor work performance. Just how serious is this diagnosis, you ask? Ever heard the expression, “People are hired for their skills, but terminated for their behavior”? Enough said. Unfortunately, negativity can be […]

Employee Engagement, Insights

5 Signs It’s Time for a New EAP

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Feb 1, 2017

Employee assistance programs (EAPs) have gone through an unfortunate transformation over the last two decades. What started as a program to support the workplace through clinical intervention, short-term problem solving, management and high-level organizational support has morphed into a commodity. Today, EAPs seem to be evaluated based on price rather than service and expertise. Thus, […]

EAP, Insights, Uncategorized