A team of behavioral health clinicians
dedicated to your organization

Opening the behavioral health front door for your employees is easy. Guide Care Concierge creates greater access to care and resources because we are familiar with your organization’s culture, programs and benefits.

Personalized Care Planning, Navigation and Connection to Care

Our concierges are master’s level clinicians, licensed mental health counselors and professional coaches. When we partner with your organization, a team of experienced clinicians becomes your go-to resource, personally advocating for your employees and their family members. They can rely on our team for:

  • Telephonic or
    virtual consultation

  • Holistic mental health assessment

  • As-needed support with coping techniques

  • Clinical recommendations and personalized care planning

  • Personalized benefits navigation and advocacy with benefits providers

  • Ongoing follow up with member and provide as-needed support between appointments

  • Care oversight and monitoring of progress and satisfaction

How Guide Care Concierges Help

Referrals for daily life needs
Support to overcome a challenge
Motivation to act toward goals
Navigation to Company Benefits

Members Are More Committed To and Engaged In Their Care


same-day engagement with a master's level clinician


commit to an engagement agreement


remain engaged or complete their engagement within 90 days


have not previously engaged in behavioral health care


Everyone's journey to emotional well-being is different and personal.

Guide Care Concierge offers a truly personalized experience. Employees and their family members have a choice on how they engage, when they engage, and with whom they engage.


  • Call
  • Schedule a consultation online
  • Online Services Form
  • ConciergeConnect App


  • Phone- or video-based consultations
  • Speak with experienced behavioral health clinicians
  • Holistic mental health assessment
  • Swift navigation to organizational benefits and resources


  • Identify and connect to appropriate resources
  • Appointment faciliation
  • Progress check-ins


  • Keep member focused, motivated, and empowered to engage in care
  • Ensure positive progress towards the goal of the engagement
  • Follow-up to ensure member satisfaction

Member Impact


reduction in stress levels


more focused


more productive


improved confidence




MileOne Autogroup understands that if they take care of their employees, employees will take care of their customers and everything else will take care of itself. Watch how partnering with BHS helped improve productivity, increase loyalty and reduce turnover at MileOne during the pandemic.

BHS' overall net promoter score is higher than most service providers.

Member Experience

My concierge was very friendly and attentive to my needs. He listened to me, addressed my concerns, and provided a sustainable plan that will allow me to be at my best.

Partner, Global Law Firm

My concierge provided a thorough consultation, was very knowledgeable and offered several options moving forward. It was a very positive experience.

Associate, Am Law 50 Firm

My concierge was very knowledgeable of the resources available. She was supportive and sensitive and made me feel safe and comfortable in sharing personal information.

Law Clerk, Am Law 50 Firm