A team of behavioral health clinicians
dedicated to your organization
Opening the behavioral health front door for your employees is easy. Guide Care Concierge creates greater access to care and resources because we are familiar with your organization’s culture, programs and benefits.
Personalized Care Planning, Navigation and Connection to Care
Our concierges are master’s level clinicians, licensed mental health counselors and professional coaches. When we partner with your organization, a team of experienced clinicians becomes your go-to resource, personally advocating for your employees and their family members. They can rely on our team for:
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Telephonic or
virtual consultation -
Holistic mental health assessment
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As-needed support with coping techniques
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Clinical recommendations and personalized care planning
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Personalized benefits navigation and advocacy with benefits providers
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Ongoing follow up with member and provide as-needed support between appointments
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Care oversight and monitoring of progress and satisfaction
How Guide Care Concierges Help
Referrals for daily life needs
Support to overcome a challenge
Motivation to act toward goals
Navigation to Company Benefits
Members Are More Committed To and Engaged In Their Care
0
same-day engagement with a master's level clinician
0
commit to an engagement agreement
0
remain engaged or complete their engagement within 90 days
0
have not previously engaged in behavioral health care
HOW IT WORKS
Everyone's journey to emotional well-being is different and personal.
Guide Care Concierge offers a truly personalized experience. Employees and their family members have a choice on how they engage, when they engage, and with whom they engage.
ENGAGE
- Call
- Schedule a consultation online
- Online Services Form
- ConciergeConnect App
CONSULT
- Phone- or video-based consultations
- Speak with experienced behavioral health clinicians
- Holistic mental health assessment
- Swift navigation to organizational benefits and resources
CONNECT
- Identify and connect to appropriate resources
- Appointment faciliation
- Progress check-ins
THRIVE
- Keep member focused, motivated, and empowered to engage in care
- Ensure positive progress towards the goal of the engagement
- Follow-up to ensure member satisfaction
Member Impact
0
reduction in stress levels
0
more focused
0
more productive
0
improved confidence
NPS SCORE
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CASE STUDY: MILEONE AUTOGROUP
MileOne Autogroup understands that if they take care of their employees, employees will take care of their customers and everything else will take care of itself. Watch how partnering with BHS helped improve productivity, increase loyalty and reduce turnover at MileOne during the pandemic.
BHS' overall net promoter score is higher than most service providers.
Member Experience
My concierge was very friendly and attentive to my needs. He listened to me, addressed my concerns, and provided a sustainable plan that will allow me to be at my best.
My concierge provided a thorough consultation, was very knowledgeable and offered several options moving forward. It was a very positive experience.
My concierge was very knowledgeable of the resources available. She was supportive and sensitive and made me feel safe and comfortable in sharing personal information.
